3 Reasons NOT to Ask for Feedback from Buyers

reasons not to ask for ebay feedback

reasons not to ask for ebay feedback

We’ve come across many sellers who are so worked up about receiving feedback. We understand the benefits to getting that feedback built up for a better looking reputation, but putting too much pressure on your buyers to give feedback can cause adverse effects. Here are three reasons NOT to ask for feedback from you buyers:


1.  No Feedback is Better Than Negative Feedback

That pretty much says it all. Why pressure the buyer to leave feedback when you can just be thankful that they haven’t left negative feedback. In these days, buyers can leave negative feedback for any reason, whether legit or not. They don’t need to prove anything, or contact the seller first. With the new eBay defect rating it’s even easier for buyers to give a bad review.


2.  eBay Automatically Reminds Buyers to Leave Feedback

eBay will automatically send a reminder to your buyer after 30 days of their purchase if they have not left feedback for the item. You can find this screen in your eBay account by going to: My eBay > My Account > Manage communications with buyers.

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This is one thing that eBay will actually do for us, so why waste our precious time begging buyers to leave feedback when eBay already has it under control.


ebay feedback reminder

3.  Unnecessary Stress

Stop worrying about it! You don’t need this stress in addition to everything else you deal with in your business. Yes, feedback is definitely important! Instead of focusing on all the feedback you are not getting, start focusing on your listings, pictures, and customer service. When you improve these areas, people will want to give you feedback. You won’t have to beg them anymore. They want to share their good experience with others and praise your good work! With the people we’ve talked to in the past, they noticed that when they stopped worrying about it and started focusing on the other aspects of their business they were actually receiving more feedback then when they were worried about it.


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The Family Pickers

Brent - November 12, 2016

Businesses begging for feedback have caused me to delay feedback for as long as I can. I delay now because if I leave feedback for someone then they spam me, I can’t defame them for the spamming because I can’t alter my feedback. Sometimes I get busy then forget. It’s often the fault of some bad sellers that buyers won’t leave feedback. Under NO circumstances is me buying something on Ebay an excuse to send me ads in the future.
Usually these begging sellers are dead ringers for businesses that are checking to see if an email is live for spamming. Or else the beg message has ads in it and the beg is a ploy to get around rules against spamming. I also don’t appreciate being scoped out for possible ads by being sent unnecessary “thank you” emails over buying some silly 5 dollar item.

    The Family Pickers - November 12, 2016

    Brent, if sellers are spamming you, you need to report this to eBay as it is against policy. That should not be happening!!

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