eBay International Shipping in 3 Easy Steps!

ebay international global shipping

 

ebay international global shipping

Many sellers fear jumping into the world of eBay international shipping. Fear of the unknown. Fear of dealing with foreign buyers. We had the same fears and hesitation, but we do not have any regrets. It’s extremely easy to set up your eBay listings to accept international buyers. We did this about a year ago and have seen positive results.

At this time we do not use the eBay Global Shipping Program. We tried using it once and had problems with it, so we removed it from all our listings and went back to shipping internationally using the method described below. We will share more about the eBay Global Shipping Program in another blog post.

For those sellers who want to take the leap and open up your listings to millions of more buyers, here is a step-by-step, visual guide to setting up your listings:

Recommended Tips:

Step 1: Add International Shipping Option

When you are in your listing (whether revising or creating a new listing), scroll down to where you see “Add shipping details” as seen in the screen shot below. Here you will see the “U.S. shipping” that you normally fill out and below that you should see “International shipping”.

ebay international shipping

Click picture to enlarge

If you do not see the “International shipping” options as seen in the image above, you will want to click on “Add or remove options” (circled in red below).

ebay international shipping

Click picture to enlarge

Then click the check box next to “Show international services and options”. Click “Save” and you should now see the option to add international shipping rates as seen in the screen shot above.

ebay international shipping

Click picture to enlarge

Step 2: Select International Shipping Method

In the drop down box that says “No International Shipping” you will want to select either “Flat: same cost to all buyers” or “Calculated: cost varies by buyer location”. Our advice is to let the eBay shipping calculator do the work! We always select calculated so that we know we will get enough money from to buyer to ship to their location. No need to go figure out international shipping rates when eBay will do the work for you. Note: You can still offer free shipping to U.S. buyers even though you’re only offering calculated shipping to International buyers.

ebay global shipping

Click picture to enlarge

Once you click on “Calculated” in the drop down box, you will see the below screen shot. You will now select which shipping methods you want to offer.

ebay international shipping

Click picture to enlarge

In the first drop down box under the words “Ship to” you will want to select “Worldwide”. When you do this, the section underneath that says “Additional ship to locations – buyers contact for costs” will be removed because by selecting “Worldwide”,  you will not limit any locations.

ebay global shipping

Click picture to enlarge

In the second drop down box under the words “Services” you will want to select “USPS First Class Intl / First Class Package Intl Service”. Anything 4lb and under can be shipped 1st Class International and you won’t have to mess with a bunch of customs papers. This is the easiest way to ship internationally.

global shipping program

Click picture to enlarge

Next, if you desire to offer an additional shipping option, click on “Offer additional Service”.

international shipping rates

Click picture to enlarge

Another set of drop down boxes will appear and you will then need to select “Worldwide” in the first drop down and your service in the second drop down. We always offer “USPS Priority Mail International” as the second option in case someone wants to pay to get it faster. You also have the option to charge an additional handling fee if you so choose. We do not usually charge anything extra, but the option is there if you need it for additional expenses of packing material, etc. You should now have a screen that looks like the image below.

ebay international shipping

Click picture to enlarge

Step 3: Shipping Locations

Next you will see a section called “Excluded shipping locations”. We have never excluded any locations because we have not had a problem with any of the countries we have shipped to (and we’ve shipping to a lot of countries). However, if you are worried about sending to any country, you have to option here to select the countries that you DO NOT want to ship to.

If you want to restrict certain countries, you will want to click on “Create/edit exclusion list” under the “Excluded shipping locations” section.

ebay global shipping

Click picture to enlarge

You should then have a box pop up that looks like the image below. You can then either select an entire region by clicking the check boxes, or click on “show all countries” next to a certain region to only select specific countries that you do not want to ship to. Once you have selected your excluded shipping locations, click on “Apply”.

ebay global shipping

Click picture to enlarge

Once you are back in your listing you will see “Package details” under the ‘Excluded shipping locations” section. This is where you will fill out your package dimensions and weight as usual.

international shipping rates

Click picture to enlarge

One thing to note about the package weight is with USPS First Class International, every ounce counts. When shipping priority in the U.S. we know that an item that weights 2lb 12oz is going to be charged at 3lbs so we would select 2-3lbs in our eBay package weight settings. However, with international, we would mark the package as 2lb 14oz knowing that the price goes up for every ounce.

We do not increase the packaage weight so that we make extra money on ebay shipping. We desire to charge the customer actual cost for shipping. In fact, there has been some times when we have accidentally over charged on shipping and refunded the customer the difference.

Printing the eBay Shipping Label

When you go into eBay or PayPal to print your international shipping label, you will come to the same page as you normally do for U.S. shipments. The only difference will be when you click “Purchase Postage” you will be directed to another page for the customs information. Here you will need to verify that the package weight is correct and enter as short description of the item and the quantity of items. You can then continue and print the label. You will only have one sheet to print with USPS First Class Int’l (USPS Priority Mail Int’l have multiple sheets). Once your label is printed you will need to sign and date the bottom of it and then tape it on your package just like any other label. Here is what your USPS First Class International label will look like:

ebay international shipping

Click picture to enlarge

And that’s it! You’re done! In a few short steps, you have successfully opened up your item to millions of buyers across the world. We hope this step-by-step, visual guide helped you. If it did, please let us know in the comments below. Thank you.

About the author

The Family Pickers

cablemoose - September 3, 2015

This walkthrough is great and very informative. It puts my mind at ease after just having my first international sale on eBay. I’ve been putting off offering international shipping for years and recently decided it was time to take the plunge as I’m sure I’m passing up lots of additional sales by not offering it. Thanks for the great advice!

pricilla crosthwaite - October 21, 2015

I can’t tell you how happy I was finding this information. I had sold on Ebay internationally quite a few years ago but things have really changed. I spent a couple of hours trying to set up the shipping and nothing worked. With your help it only took a few Minutes.

Thanks!!!

    The Family Pickers - October 21, 2015

    You are very welcome Pricilla! We are glad to help and this is exactly why we do what we do 🙂 We love helping our our eBay friends!

    Kristin
    c/o The Family Pickers

Holly - June 4, 2016

What do you do to insure you are only offering domestic free shipping?

Dave - August 3, 2016

How about using the Global Shipping Program? It protects sellers better than shipping direct to the customer. I’m trying to figure it out now, that’s how I found this page

    The Family Pickers - August 3, 2016

    Hi Dave,

    We’ve done international shipping both ways, direct and GSP. GSP is fine only for Priority Mail International packages. Most of our packages are under 4lbs so it’s cheaper to ship First Class International. We offer GSP for priority packages but buyers seem to always pick the cheaper First Class option. In the last 4 years, we have only had 1 problem with shipping direct to the customer, where the package got lost in transit. So we’re pretty happy to stick with shipping direct to the customer.

    Hope that helps answer your question.

Comments are closed